Investigate the business and technical issues pertaining to a platform, solution, or technology and examine its technical implications within the overall network architecture.
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Benefits of Deploying Cisco Unified Communications within a Cisco Network
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Cisco Unified IP Phones: Conserve Energy with Intelligent Power Allocation
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Impact of Microsoft Unified Communications Launch - Yankee Group (PDF - 290 KB)
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Miercom test report - Cisco Unified Communications System (PDF - 510 KB)
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Miercom Test Report - Cisco Unified Communications System 6.0 (PDF - 1 MB)
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Mobility Solutions Extend Cisco Unified Communications
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The Business Value of Unified Communications - Kubernan (PDF - 140 KB)
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Unified Communications Empowering Customer Business Transformation (PDF - 160 KB)
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Unified Communications Industry Study - Forrester Research (PDF - 170 KB)
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Wideband Audio and IP Telephony
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7921 Phones in SBCS Environment Configuration Guide
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Benefits of Deploying Cisco Unified Communications within a Cisco Network